At Posh Allure, we do our utmost to provide you with the best possible service. We want you to be satisfied with your order, but we understand that there may be situations where you want to return a product. Since we offer luxury skincare and makeup products, we would like to inform you about our return policy.

Shipping
We strive to process and ship your order as quickly as possible. Once your order has been placed and paid for, you will receive a confirmation email with the details of your purchase. Your order is usually shipped within 1-3 or 4 to 7 business days, depending on the availability of the products. You will receive a tracking code to follow your shipment.

The shipping costs depend on your location and the total amount of your order. The shipping fees will be clearly indicated during the checkout process.

Returns
Given the nature of the products we sell — luxury skincare and makeup — we unfortunately cannot accept returns for used or opened products. This is for hygienic reasons and to ensure the safety of our customers.

Exceptions:
In cases of damaged products or products that do not match your order, you can contact us at [email protected] We will ensure that you receive the correct product or provide another suitable solution.

Please note:

• All products must be in unopened and undamaged condition to be eligible for return, insofar as this applies to exceptions.
• We recommend carefully checking the product information and descriptions before placing an order to ensure you order the correct product.

If you have any questions about a return or a damaged product, please feel free to contact us. We are always ready to assist you.

Contact Information
Email: [email protected]
Phone: +31 6 2538 0737

Thank you for your understanding and for choosing Posh Allure!

Customer service Monday to Friday 10:00 AM to 5:00 PM